MP Board Class 10th Social Science Chapter 19 Consumer Awareness Solutions

In this article, we will share MP Board Class 10th Social Science Book Solutions Chapter 19 Consumer Awareness Pdf.

10th Social Science Solutions Chapter 19 Consumer Awareness

Objective Type Questions

Question 1. Multiple Choice Questions
(Choose the correct answer from the following)

Question (i)
National Consumer Day is celebrated on
(a) 20 December
(b) 22 Decemeber
(c) 24 December
(d) 26 Decemeber.
(c) 24 December

Question (ii)
The mark of Agmark and ISI is given to
(a) Industrial goods
(b) Agricultural goods
(c) Consumer goods
(d) Both (a) and (c).
(d) Both (a) and (c).

Question (iii)
Essential Goods Act was passed in the year of –
(a) 1953
(b) 1954
(c) 1955
(d) 1956.
(c) 1955

MP Board 10th Social Science Chapter 19 Solutions

Question 2. Fill in the blanks:

  1. Golden jewellery are marked by ………………
  2. Weights and Standard Measures Act was passed in the year of ………………
  3. Consumer ……………… is necessery.
  4. The Consumer Protection Act inforced in ……………… (MP Board 2009)


  1. Hallmark
  2. 1976
  3. Awareness
  4. 1986.

Question 3. True and False:

  1. ISI is related to the right of Consumer Act.
  2. Government passed the Right to Information Act in 2005.
  3. Producer of a goods is itself the seller of the goods.
  4. The mark which standardises the quality of agriculture products is called Agmark. (MP Board 2009, Set D)


  1. False
  2. True
  3. True
  4. True.

MP Board Class 10th Social Science Solutions

Answer in One – Two Words or One Sentence:

Question 1.
What do you mean by consumer awareness?
Consumer awareness means creating awareness of a consumer towards his rights and duties.

Question 2.
Who is consumer?
Consumer is a person who buy commodity from the market. We all are consumers.

Question 3.
What is inflation?
The sharp and persistent rise in the price level is known as inflation.

Question 4.
Mention two beneficiaries of price rise?

  1. Debtors
  2. Farmers

Question 5.
Mention three sufferers of price rise?

  1. Salaried people
  2. Creditors
  3. Middle class.

Question 6.
What do you mean by standardisation of product?
Maintaining quality, grade, size and elements of the product uniform is known as standardisation of product.

Question 7.
What is public distribution system?
Distribution of essential commodities through government controlled points of distribution is termed as public distribution system.

Question 8.
Mention two acts concerned with the standardisation of product?

  1. The Agricultural Produce (Grading and Marketing) Act, 1937.
  2. The Bureau of Indian Standard Act, 1986.
  3. 10th Social Science Chapter 19 questions answers

Question 9.
Name the beneficiaries of price rise.

  1. Debtors
  2. Agriculture
  3. Exporters
  4. Job seekers
  5. Manufactures, wholesalers and retailers

Question 10.
Name the sufferers from price rise?

  1. Wage earners
  2. Salaried people
  3. Middle class,
  4. Tax payers
  5. Creditors and
  6. Importers.

Question 11.
Name the father of Consumer Movement?
Ralph Nadar a consumer activist is known as the father of consumer movement.

MP Board 10th Solutions

Very Short Answer Type Questions

Question 1.
What is high prices?
Generally the shopkeepers take more price than the fixed retail price according to their own wish. You might also have experienced that we buy a costly commodity from a shop and the same good is in less price in another shop. If we show him the printed price then he gives us some excuse such as local tax etc.

Question 2.
Why the consumer protection organisations are less effective?
As a result of consumer movement in India awareness has increased among consumers sufficiently. Today, there are more than 700 consumer organisations working. But due to the indifferent behaviour of consumers the number of effective and recognised organisations are very less.

Question 3.
Name the consumer courts at the district, state and national levels?

  1. District Forum.
  2. State Consumer Commission
  3. National Consumer Commission.
  4. 10th Social Science Chapter 19 imp questions

Question 4.
Establish relationship of price rise or fall of goods with their demand?
When the price of goods supply tends to fall and their supply tends to increase. When the price of goods falls the demand for goods tends to rise and their supply tends to fall.

Short Answer Type Questions

Question 1.
How inflation is stimulant to growth?
According to Therwal and Brown A slow and steady rate of inflation provides the most powerful aid to the attainment of a steady rate of economic progress. According to this school of thought deliberate deficit financing through forced savings and channelising them to capital formation will increase output and result in all-round progress. Inflationary financing is justified theoretically on the ground of low rate of voluntary savings in under developed countries, in elastic tax structure and structural rigidities.

Question 2.
Mention factors leading to, consumer exploitation?

  1. Illiteracy and ignorance of consumers
  2. Fatalism of consumers
  3. Compromising attitude
  4. Unrecorded sales
  5. Non – standard product
  6. Dishonest manufactures and sellers.

Question 3.
Write any five duties of consumer? (MP Board 2009)
Write the duties of consumer? (MP Board 2009)
The duties of consumers are:

  1. Consumers should look at the quality of goods
  2. Consumers should look at the guarantee of the products and services.
  3. Consumers should ask for cash memo, wherever possible.
  4. Consumers should purchase goods marked with ISI, AGMARK, etc.
  5. Consumers should form consumer awareness organisation.
  6. Consumers must make complaints for their genuine grievances.

Question 4.
How can a consumer protect himself against exploitation?
Write any five measures to save the consumer from exploitation. (MP Board 2009)
A consumer protects himself against exploitation through the following rules of carefulness:

  1. To take bill, receipt, guarantee cards etc., and to preserve them carefully.
  2. To increase or decrease the consumption according to the supply of commodity.
  3. To have die knowledge of consumer protection laws.
  4. To discourage the black marketing and smuggling.
  5. One must complaint about the actual problems whether the price of product may be too less. Due to this the cheating tendency of the sellers is reduced.

MP Board Class 10th Solutions

Long  Answer Type Questions

Question 1.
Explain briefly sufferers of price rise?
Adverse Consequences of Price rise (Sufferers from Price rise):

1. Wage earners:
As wages do not increase in proportion to the rise in price level, wage earners are the most hard hit.

2. Salaried people:
The real purchasing power of money has fallen in India due to inflation. The salaries do not increase in the proportion to a rise in price level. Therefore, the salaried people are loser in inflation.

3. Middle class:
The middle class is the worst sufferer in inflation. Owing to an abnormal rise in the cost of living, they are most exposed to the evil consequences of inflation.

Class 10th Social Science Chapter 19 Questions Answers pdf solutions

4. Creditors:
Creditors are also losers, because they had lent out, when money was dearer; and is being paid back, when it has become cheaper.

5. Tax payers:
Tax payers are also hard hit during the inflation period. They have to bear the increasing tax burden, which government imposes to meet out its increasing expenditure.

6. Importers:
As importers have to pay more in terms of rupees, so they are losers. Inflation generates widespread unrest. It has threatened political and social stability. This is why, we plan to achieve ‘growth with stability’. Price stability is undoubtedly a basic requirement for overall stability.

Question 2.
Explain briefly factors leading to consumer exploitation?
Factors Leading to Consumer Exploitation:
Inspite of a lot of cry about consumer awareness, it is felt that the consumer is being exploited even now. The following factors are responsible for the exploitation of consumers.

1. lliteracy and ignorance of the consumers:
The majority of our population is illiterate and ignorant. They cannot differentiate between right quality and sub – standard quality of goods. They cannot read the names and constituents of the product. Due to these weaknesses they are befooled. (MP Board Solutions)

2. Fatalism of consumers:
Many consumers think that whatever is supplied to them at whatever price is the gift of God. The substandard quality of goods was fated to them. No one else is responsible for their misery.

3. Compromising attitude:
Indian consumers are by nature compromising. They are not habituated of making complaints and fight with the sellers. There is no one to safeguard their interest, if they^are not going even to complain about the cheating. In law also tire aggrieved party has to move the court.

4. Unrecorded sales:
Most of the sales remain unrecorded, so no suit can be filed against such sales. In practice, we do not insist on receipts and cash memos. Consequently we are cheated and no one can help us.

5. Non – standard product:
Generally products being used by the majority of people is non – standard. There is no guarantee for non – standard product and the poor consumers are cheated.

6. Dishonest manufacturers and sellers:
The manufacturers and sellers are dishonest both in the manufacturing and supplying product. They manipulate the deal in their favour and cheat the consumers.

7. Lengthy legal process:
The educated and literate consumers also avoid filing suit in the consumer courts, because the suit lasts long. It takes long time and the consumer has to remain in tension about decision of the case.

Question 3.
Make a list of different legislations enacted to protect consumers interest?
Legislations Ensuring Consumer Rights: In order to protect consumer’s interest the government has enacted the following legislations:

  1. The Agricultural Produce (Grading and Marketing) Act, 1937.
  2. Essential Commodities Act, 1955.
  3. Prevention and Control of Pollution Act, 1974.
  4. Environment Protection Act.
  5. The Standards of Weights and Measures Act, 1976.
  6. The Prevention of Goods Adulteration Act, 1976.
  7. The Drugs and Cosmetics Act, 1946.
  8. The Monopolies and Restrictive Trade Practices Act, 1969.
  9. The Prevention of Black Marketing and Maintenance of Supplies of Essential Commodities Act, 1980.
  10. The Bureau of Indian Standards Act, 1986.
  11. Consumer Protection Act, 1986.

Question 4.
Explain briefly, what remedies are available to consumers?
Answer: MP Board 10th Social Science Chapter 19 important Solutions
Remedies Available to the Consumer:

  1. To remove the defect pointed out by the appropriate laboratory from the goods supplied.
  2. To replace the defective goods with new goods of similar description which are free from any defect.
  3. To return the complainant the price paid for the goods or the charges paid for the services.
  4. To pay the aggrieved consumer such amount as may be fixed by the Forum as compensation for any loss or injury suffered by the consumer due to the negligence of the opposite party.
  5. To remove the defects or deficiencies in the services supplied.
  6. To discontinue the unfair trade practice or the restrictive trade practice or not to repeat them.
  7. Not to offer the hazardous goods for sale.
  8. To withdraw the hazardous goods from being offered for sale.
  9. To provide for adequate costs to parties.

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